The Alliance for Health Equity – SMS Terms of Use and Privacy Policy 

SMS Terms of Use 

Effective Date: 10/14/2025 

By opting in to or using the text messaging (“SMS”) service offered by The Alliance for Health Equity (“AHE,” “we,” “us,” or “our”), you agree to these SMS Terms of Use. These Terms are incorporated by reference into AHE’s Privacy Policy and Terms of Use, which also apply to your participation in this service. 

1. Definitions 

“Opt-In” means providing your consent to receive one or more text messages from The Alliance for Health Equity, such as by signing up through a web form, event registration, or other means. 

“Text Message Service” refers to any communication service in which AHE sends one or more messages to your mobile phone number via SMS, MMS, or related messaging technologies. 

2. Consent to Receive Text Messages 

By opting in, you consent to receive text messages from AHE related to our programs, initiatives, and community engagement. These may include updates, reminders, or other relevant communications. Your consent is not a condition of any service, and you may withdraw your consent at any time by following the opt-out instructions below. 

3. E-Sign Disclosure 

By agreeing to receive text messages, you consent to the use of an electronic record to document your agreement. You may withdraw your consent to this electronic record by replying STOP to any text message we send. 

4. Costs 

AHE does not charge you to send or receive text messages. However, message and data rates may apply depending on your mobile carrier plan. Please contact your wireless carrier for details on your plan’s pricing. 

5. Message Frequency 

The frequency of messages you receive will vary depending on your interaction with AHE and specific programs or events you engage with. You may receive an initial confirmation message and additional updates or responses as needed. 

6. Opt-Out and Help Instructions 

You may cancel your participation in the SMS service at any time by replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any text message. You may also text HELP for assistance. After opting out, you may receive a one-time confirmation message acknowledging your request. No further messages will be sent unless you re-subscribe. 

7. Privacy 

AHE respects your privacy. We collect, use, and disclose information in accordance with our Privacy Policy. Information you provide through the SMS service is used only to send messages and respond to your inquiries. We may share this information with vendors and service providers who assist us in delivering messages but do not sell or share text message opt-in data for marketing purposes. See below for our detailed SMS Privacy Policy. 

8. Support Contact 

For assistance or questions about this service, please contact us at:
📧 info@alliancehealthequity.org
📞 (610) 235-3550
🌐 https://alliancehealthequity.org 

SMS Privacy Policy 

Effective Date: 10/14/2025

This SMS Privacy Policy explains how The Alliance for Health Equity (“AHE”) collects and uses information when you participate in our text messaging service. 

1. Information We Collect 

When you opt in to receive messages from us, we collect:
– Your mobile phone number;
– The content of your messages to and from us; and
– Technical information related to message delivery (such as timestamps or carrier information). 

2. How We Use This Information 

We use your information to:
– Send messages you have requested or consented to receive;
– Respond to your inquiries or support requests;
– Manage and maintain the text messaging service; and
– Comply with legal requirements. 

3. Information Sharing 

We do not sell or rent your personal information. We may share information only with: 
– Vendors and service providers who assist in delivering text messages; 
– Governmental or regulatory authorities as required by law; or 
– As necessary to protect AHE’s legal rights and obligations. 
 
Text message opt-in data and consent will not be shared with third parties for marketing or promotional purposes. 

4. Data Security and Retention 

AHE implements reasonable safeguards to protect your information. We retain SMS communication data only as long as necessary to provide the service or comply with legal obligations. 

5. Your Rights 

You may opt out of text messages at any time by replying STOP or a similar keyword. You may also request access to, correction of, or deletion of your information by contacting us at info@alliancehealthequity.org. 

6. Changes to This Policy 

We may update this SMS Privacy Policy periodically. Any updates will be posted at https://alliancehealthequity.org/sms-terms, and your continued participation constitutes acceptance of the revised terms.